Independent customer reviews. What/who is Collect Reviews?
We use an independent company (Collect Reviews) to impartially handle customer reviews of Almond Art. We have thousands of reviews, you can check out our review profile and all reviews left by our customers here: https://cert.collect-reviews.com/almondart.com
What's the point of leaving a review?
We love to hear from our customers about their shopping experience with us. Gathering feedback from our customers about what is working, what you're not happy with or areas of our service or website that mislead/misinform or confuse you is essential to allow us to improve our service and subsequently your shopping experience. We value our customers, you are very important to us, we look at each and every review to gauge your opinions and every review receives a reply. At Almond Art HQ we take nothing for granted and we appreciate your comments good or not-so-good and look at them all positively to provide a better service for all of our customers.
How do I review you?
A few days after your order is dispatched you will receive an email containing a link asking you to review us. Clicking the link will take you to a page where you can add your comment and rating. If you feel you have received good service and are a happy customer please take a moment to leave a review. If there is anything which you are not happy about regarding your order or the service you have received please contact us at firstname.lastname@example.org and allow us the opportunity to rectify the problem before leaving a review.
Where is my review?
You review is mediated by hand by Collect Reviews to check for inaccuracies, offensive or inappropriate language. This can take up to a couple of days and during this time your review will not be visible.
Can I review your products?
Yes, we'd love to hear your thoughts about the products we sell. You can review any products on our website from each product information page. You must be a registered customer to be able to review products.