Independent Reviews

 

What/Who is Collect Reviews?

We use an independent company (Collect Reviews) to impartially handle customer reviews of Almond Art. You can view our review profile and all reviews left by our customers here: https://cert.collect-reviews.com/almondart.com

 

What's the point?

Gathering feedback from our customers about what is working, what your not happy with or areas of our service or website that mislead/misinform or confuse people is essential to allow us to improve our service and subsequently your shopping experience.

 

How do I review you?

A few days after your order is dispatched you will receive an email containing a link asking you to review us. Clicking the link will take you to a page where you can add your comment and rating.

 

Where is my review?

You review is mediated by hand to check for offensive or inappropriate language. This can take up to a couple of days and during this time your review will not be visible.

 

Can I review your products?

Yes, we'd love to hear your thoughts about the products we sell. You can review any products on our website from each products information page or by visiting your 'my account' page and clicking on the 'Products to Review' link to see a list of all the products you purchased but not yet reviewed.


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